It is important that you read all the following terms and conditions carefully. This Terms of Use Agreement (“Agreement”) is a legal agreement between you and Twig Fertility, the owner and operator (“Owner”) of this Website (the “Website”). It states the terms and conditions under which you may access and use the Website and all written and other materials displayed or made available through the Website, including, without limitation, articles, text, photographs, images, illustrations, audio clips, video clips, computer software, and code (the “Content”). By accessing and using the Website, you are indicating your acceptance to be bound by the terms and conditions of this Agreement. If you do not accept these terms and conditions, you must not access or use the Website. The Owner may revise this Agreement at any time by updating this posting. Use of the Website after such changes are posted will signify your acceptance of these revised terms. You should visit this page periodically to review this Agreement.

Medical emergency

Do NOT use the Website for medical emergencies. If you have a medical emergency, call a physician or qualified healthcare provider, or CALL 911 immediately. Under no circumstances should you attempt self-treatment based on anything you have seen or read on the Website.

General information is not medical advice

The general information provided on the Website is for informational purposes only and is not professional medical advice, diagnosis, treatment, or care, nor is it intended to be a substitute therefore. Always seek the advice of your physician or other qualified health provider properly licensed to practice medicine or general healthcare in your jurisdiction concerning any questions you may have regarding any information obtained from this Website and any medical condition you believe may be relevant to you or to someone else. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website. Always consult with your physician or other qualified healthcare provider before embarking on a new treatment, diet, or fitness program. Information obtained on the Website is not exhaustive and does not cover all diseases, ailments, physical conditions, or their treatment.

No physician-patient relationship

The presentation of general information on the Website does not establish a physician-patient relationship between you and the Owner (or any of its physicians) and is not intended as a solicitation of individuals to become patients or clients of the Owner (or any of its physicians). This section does not apply to the extent that you are using the Website to communicate with a physician with whom you have an existing physician-patient relationship.

No endorsements

Unless specifically stated, the Owner does not recommend or endorse any specific brand of products, services, procedures, or other information that appears or that may be advertised on the Website.

Patient portal services

If you are an existing patient, the Website may allow you to communicate with the Owner and your physician(s) by email or by some other electronic means. Communications sent by you to the Owner or your physician, or to you by the Owner or your physician via email or this Website may not be secure and may be accessible by third parties. Any use or disclosure of personal information provided by you shall be in accordance with our privacy policy.

The Owner may issue to you a username (“Username”) and a password (“Password”) to permit you to access the patient portal portion of the Website. You are solely responsible for the confidentiality and use of your Username and Password.

Disclaimer of warranties

The Website and the Content are provided “AS IS” and “AS AVAILABLE.” While the Owner endeavours to provide information that is correct, accurate, current, and timely, the Owner makes no representations, warranties, or covenants, express or implied, regarding the Website and the Content including, without limitation, no representation, warranty, or covenant that (i) the Content contained in or made available through the Website or any item(s) made available on or through the Website will be of merchantable quality and/or fit for a particular purpose; (ii) the Website or Content will be accurate, complete, current, reliable, timely, or suitable for any particular purpose; (iii) that the operation of the Website will be uninterrupted or error-free; (iv) that defects or errors in the Website or the Content, be it human or computer errors, will be corrected; (v) that the Website will be free from viruses or harmful components; and (vi) that communications to or from the Website will be secure and/or not intercepted.

You acknowledge and agree that your access and use of the Website and the Content is entirely at your own risk and liability.

Limitation of liability

In no event shall the Owner, its physicians, officers, directors, employees, agents, licensors, and their respective successors and assigns be liable for damages of any kind, including, without limitation, any direct, special, indirect, punitive, incidental, or consequential damages including, without limitation, any loss or damages in the nature of, or relating to, lost business, medical injury, personal injury, wrongful death, improper diagnosis, inaccurate information, improper treatment, or any other loss incurred in connection with your use, misuse, or reliance upon the Website or the Content, or your inability to use the Website, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Owner knew of or ought to have known of the possibility of such damages.

The Owner also expressly disclaims any and all liability for the acts, omissions, and conduct of any third-party user of the Website, or any advertiser or sponsor of the Website (“third-party”). Under no circumstances shall the Owner, its physicians, officers, directors, employees, agents, licensors, and their respective successors and assigns, be liable for any injury, loss, damage (including direct, special, indirect, punitive, incidental, or consequential damages), or expense arising in any manner whatsoever from (i) the acts, omissions, or conduct of any third-party; and (ii) any access, use, reliance upon, or inability to use any materials, content, goods, or services located at, or made available at, any Website linked to or from the Website, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Owner knew of or ought to have known of the possibility of such damages.


You agree to indemnify, defend, and hold harmless the Owner and its physicians, officers, directors, employees, agents, licensors, and their respective successors and assigns, from and against any and all claims, demands, liabilities, costs, or expenses whatsoever, including, without limitation, legal fees and disbursements, resulting directly or indirectly from (i) your breach of any of the terms and conditions of this Agreement; (ii) your access to, use, misuse, reliance upon, or inability to access or use the Website, the Content, or any Website to which the Website is or may be linked to from time to time or; (iii) your use of, reliance on, publication, communication, distribution, uploading, or downloading of anything (including the Content) on or from the Website.

Use of the Website

The Owner authorizes you to access and use the Website for your personal noncommercial use in Canada in accordance with the terms and conditions of this Agreement. You acknowledge and agree that the Website, and its contents, are intended only for residents of Canada.


The Content is protected by copyright law and is owned by the Owner and its licensors, or the party accredited as the provider of the Content. Except as granted in the limited licence herein, any use of the Content, including modification, transmission, presentation, distribution, republication, or other exploitation of the Website or of its Content, whether in whole or in part, is prohibited without the express prior written consent of the Owner.

Limited licence

Subject to the terms and conditions of this Agreement, you are hereby granted a limited, non-transferable, and nonexclusive licence to access, view, and use the Website and the Content for your personal, non-commercial use. You are granted the right to download, store, and/or print single copies of items comprising the Content for your personal, noncommercial use, provided that you maintain all copyright and other notices contained in such Content. You may not copy and/or repost items comprising the Content online. You must also abide by any additional requirements governing the use of any specific Content that may be set out in the Website. In the event of a conflict between the terms of a licence governing specific Content and this Agreement, the terms of the specific licence shall govern.


Twig Fertility is the trademark of the Owner. Other names, words, titles, phrases, logos, designs, graphics, icons, and trademarks displayed on the Website may constitute registered or unregistered trademarks of the Owner or third parties. While certain trademarks of third parties may be used by the Owner under licence, the display of third-party trademarks on the Website should not be taken to imply any relationship or licence between the Owner and the owner of the trademark or to imply that the Owner endorses the wares, services, or business of the owner of the said trademark.


The Website contains links to third-party Websites. These links are provided solely as a convenience to you and not as an endorsement by the Owner of any third-party Website or the content thereof. Unless expressly stated, the Owner does not operate any third-party Website linked to the Website and is not responsible for the content of any third-party Website, nor does it make any representation, warranty, or covenant of any kind regarding any third-party Website including, without limitation, (i) any representation, warranty, or covenant regarding the legality, accuracy, reliability, completeness, timeliness, or suitability of any content on such third-party Websites; (ii) any representation, warranty, or covenant regarding the merchantability and/or fitness for a particular purpose of any third-party Websites or material, content, software, goods, or services located at or made available through such third-party Websites; or (iii) any representation, warranty, or covenant that the operation of such third-party Websites will be uninterrupted or error free, that defects or errors in such third-party Websites will be corrected, or that such third-party Websites will be free from viruses or other harmful components.

While the Owner encourages links to the Website, it does not wish to be linked to or from any third-party Website which contains, posts, or transmits any unlawful or indecent information of any kind, including, without limitation (i) any content constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, provincial, territorial, national, international law or regulation which may be damaging or detrimental to the activities, operations, credibility, or integrity of the Owner; or (ii) any Website which contains, posts, or transmits any material or information of any kind which violates or infringes upon the rights of others, including material which is an invasion of privacy or publicity rights, or which is protected by copyright, trademark, or other proprietary rights. The Owner reserves the right to prohibit or refuse to accept any link to the Website, including, without limitation, any link which contains or makes available any content or information of the foregoing nature, at any time. You agree to remove any link you may have to the Website upon the request of the Owner.

Software licence and ownership

All software embedded in or located on or at the Website, including, without limitation, all computer code of all types, including all files and/or images contained in or generated by such software (“Software”) is protected by copyright and may be protected by other rights. All such Software is owned by the Owner, its licensors, or the party accredited with ownership of such Software. You are hereby granted the right to access and use the Software embedded and integrated into the Website, subject to (i) the terms and conditions of this Agreement; and (ii) any additional conditions which may be imposed on your access and use of such Software.

If the Website provides Software for download, unless otherwise provided, you are hereby granted, subject to the terms of this Agreement and to any other specific terms and conditions that may apply to your downloading and use of such Software, a personal, non-transferable, non-exclusive licence to (i) install and run one copy of the Software in object code format on a non-networked computer for your personal, non-commercial use; and (ii) to reproduce the Software only as reasonably required to install, run, and make reasonable backup copies as allowed by law.

Except to the extent expressly permitted in this Agreement, you may not (i) use, reproduce, modify, adapt, translate, upload, download, or transmit the Software in whole or in part; (ii) sell, rent, lease, license, transfer, or otherwise provide access to the Software; (iii) alter, remove, or cover any trademarks or proprietary notices included in the Software; and/or (iv) decompile, disassemble, decrypt, extract, or reverse engineer the Software or assist others in doing so.

Other than the limited licence granted herein, nothing contained in the Website shall be construed as granting you any right, title, interest, or other licence in or to any Software embedded or integrated into the Website or made available for download from the Website, including, but not limited, to any intellectual property rights in the Software.

All Software embedded or integrated into the Website is provided “as is,” without warranties of any kind, either expressed or implied, including, without limitation, any warranty (i) that the Software is of merchantable quality and/or is fit for any particular purpose; (ii) that the Software will conform with any specification(s) relating to the Software; (iii) that the Software will be free from material defects; (iv) that the Software contains no computer viruses or other contaminants; or (v) that the Software shall process date and time-related data without causing any processing interruptions, abnormal termination, or process or manipulate any time-related data.


Any information sent or received over the Internet is generally not secure. The Owner cannot guarantee the security or confidentiality of any communication to or from the Website.

Modification to Website

The Owner reserves the right any time, and from time to time, to modify or discontinue, temporarily or permanently, the Website (or any part thereof ) with or without notice to you. The Owner shall have no liability to you or any third party for any modifications, suspension, or discontinuance of the Website or any part thereof.

Use prohibited where contrary to law

Use of this Website is unauthorized in any jurisdiction where the Website or any of the Content may violate any laws or regulations. You agree not to access or use the Website in such jurisdictions. You agree that you are responsible for compliance with all applicable laws or regulations. Any contravention of this provision (or any provision of this Agreement) is entirely at your own risk.

Governing law and jurisdiction

The Website is operated by the Owner from its offices within the province of Ontario, Canada. You agree that all matters relating to your access or use of the Website and its Content shall be governed by the laws of the province of Ontario and the laws of Canada applicable therein, without regard to conflict of laws principles. You agree and hereby submit to the exclusive and preferential jurisdiction of the courts of the province of Ontario with respect to all matters relating to your access and use of the Website and the Content as well as any dispute that may arise therefrom and that the applicable law shall be the law of the province of Ontario and of Canada.


Any consent by the Owner to, or waiver of, a breach of this Agreement which you have committed, whether express or implied, shall not constitute a consent to, or waiver of any other, different or subsequent breach.


The invalidity or unenforceability of any provision of this Agreement or any covenant contained herein shall not affect the validity or enforceability of any other provision or covenant contained herein and any such invalid provision or covenant shall be deemed severable from the rest of this Agreement.


Questions or comments regarding the Website should be directed by email to


The Owner may, in its sole discretion, cancel or terminate your right to use the Website, or any part of the Website, at any time without notice. In the event of termination, you are no longer authorized to access the Website, or the part of the Website affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Website and the disclaimers and limitations of liabilities set forth in this Agreement, shall survive termination of this Agreement. The Owner shall not be liable to any party for such termination.

Entire Agreement

This is the entire Agreement between you and the Owner relating to your access and use of the Website.

The Pacific Centre For Reproductive Medicine – Edmonton Inc. Terms of Service (“Agreement”)

This Agreement was last modified on May 6, 2016.

Please read these Terms of Service completely using which is owned and operated by the Pacific Centre for Reproductive Medicine – Edmonton Inc.. This Agreement documents the legally binding terms and conditions attached to the use of the Site at

By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms of Service.

Intellectual Property

The Site and all of its original content are the sole property of the Pacific Centre for Reproductive Medicine – Edmonton Inc. and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.

Links to Other Websites

Our Site does contain a number of links to other websites and online resources that are not owned or controlled by the Pacific Centre for Reproductive Medicine – Edmonton Inc..

The Pacific Centre for Reproductive Medicine – Edmonton Inc. has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services.

Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

Changes to This Agreement

The Pacific Centre for Reproductive Medicine – Edmonton Inc. reserves the right to modify these Terms of Service at any time. We do so by posting and drawing attention to the updated terms on the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service.

Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access the Pacific Centre for Reproductive Medicine – Edmonton Inc. site immediately.

Contact Us

If you have any questions about this Agreement, please feel free to contact us at

Notice of Privacy to Clients

TRIO Fertility Partnership (“TRIO”) is committed to protecting your personal information and your personal health information.

TRIO complies with two privacy laws. One, the Ontario Personal Health Information Protection Act, 2004 (PHIPA) applies to personal health information. The second, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) is business-related and applies to personal information that is collected with respect to the operation of our clinics. This type of commercial information is stored separately from your personal health information. As the protections under both statutes are similar, we have combined the description of our information protection practices into this one Notice.

This Notice tells you the ways in which we may collect, use and disclose your Information and how we safeguard such Information (defined below). It also describes your rights and certain obligations we have regarding the use and disclosure of your Information.

We are required by law to:

Make sure that both your personal health information and personal information are protected.

Provide you with this Notice outlining our legal duties and privacy practices with respect to your personal health information and personal information.

We are committed to maintaining the accuracy, confidentiality and security of your Information.

Safeguarding Your Personal Information

TRIO believes that securing your personal information and your personal health information is a very important part of our job.

We endeavor to safeguard personal information using methods that are appropriate to the sensitivity of the information. We make sure that only those people who need to see your personal health information and your personal information have access to the information. We maintain physical, technical and procedural safeguards which are designed to prevent your Information from theft, loss and unauthorized access, copying, use, modification, disclosure or disposal. For example, physical measures including locked file cabinets, restricted access to certain facilities and restricted access to all offices. Technical safeguards include the use of passwords and limitation of access to electronic storage. Procedural safeguards include requiring all our employees, physicians and agents to sign Confidentiality Agreements.

Definition of Terms

When we say “you” in this Notice, this refers to TRIO’s clients.

When we say “we”, “our”, or “us”, this refers to TRIO.

“HIC” means health information custodian.

“Information” means personal health information and personal information.

“personal information” means information about an identifiable individual and includes information such as your name, mailing address, email address, phone number at home and work, and name of your employer. It does not include your business contact information in your capacity as an employee of an organization. For purposes of this Privacy Notice, “personal information” does not include “personal health information”.

“personal health information” or “PHI” means information relating to and identifying an individual, including information that concerns:

  1. your physical or mental health and your family’s health history;
the provision of health care to you, including your health care providers;
  2. medical records including charts, diagnostic/laboratory results and other health information collected or produced while we provide you with health care services;
  3. eligibility and payment for health care; and
  4. your health card number

Who will follow this notice?

The privacy practices described in this Notice will be followed by all healthcare professionals and employees at TRIO.

How we may use and disclose Information about you

The following sections describe different ways that we may collect, use and disclose your information.

  • for the purposes described in this Privacy Notice; or
  • for any additional purposes for which we have obtained your consent to the use or disclosure of your personal health information or your personal information, as applicable.

It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes.


TRIO may use your Information (as permitted by PHIPA and PIPEDA) for the following purposes:

  • providing or assisting in providing you with the highest of care and service
  • assist in the interpretation of relevant medical test results
  • providing you with copies of your medical records
  • planning or delivering care or services, including evaluating or monitoring those services
  • purposes permitted or required by law (e.g., if legislation requires disclosure, in the case of a legal proceeding or to the governing body of any of our professionals)
  • risk management, error management or activities to improve or maintain the quality of care of TRIO programs and services and its operations
  • coordinating care and/or assisting in the provision of care
  • obtaining payment
  • contacting you to arrange for your appointments and/or to respond to your inquiries
  • providing you with general health related educational information that may be of specific interest to you based on your treatment at TRIO and other general medical updates
  • contacting family or a potential substitute decision maker if you are injured or unable to give consent.


  • responding to your general inquiries
  • enabling us to comply with applicable law or regulatory process; and
  • any other reasonable purpose to which you consent.



  • Personal health information may be shared with other HICs involved in your care (e.g. physician in the community or other health care practitioners who referred you to us, public hospital, pharmacy, laboratory, ambulance service), unless instructed otherwise by you.
  • We will take reasonable steps to ensure that your personal health information is protected against theft, loss and unauthorized access, use or disclosure and will inform you of any unauthorized access of your PHI.
  • Your express consent will be obtained for disclosure of your personal health information to persons that are not HICs, unless the disclosure is otherwise permitted or required by law (see below).We will act in accordance with PHIPA.

Other permitted or required disclosures of personal health information under PHIPA include:

  • To reduce or eliminate a significant risk to a person or persons
  • To a person conducting an audit or accreditation review, as long as the person does not remove any records from TRIO
  • To a medical officer of health or public health authority for purposes of public health
  • To the Minister of Health and Long-Term Care (“Minister”) or to another HIC to determine or provide funding for health care
  • To a person compiling or maintaining a registry to facilitate or improve the provision of health care
  • To an entity authorized by PHIPA for the purpose of analysis or compiling statistical information about the management or allocation of resources for the health system
  • To the Minister, upon request, for the purpose of monitoring or verifying claims for payment of health care
  • PHI collected in Ontario about an individual will only be disclosed to a person outside Ontario in these circumstances:
    • if you consent to the disclosure;
    • the disclosure is permitted under PHIPA;
    • the person receiving the PHI performs a function similar to a function permitted under PHIPA;
    • the disclosure is for health planning or health administration;
    • the information relates to health care provided in Ontario to someone who resides in another province or territory of Canada and is given to the government of that province or territory and the disclosure is made by a prescribed entity; or
    • the PHI is reasonably necessary for the provision of health care (provided there are no express instructions from you not to disclose this information) or for payment in connection with provision of health care to you.

We may disclose your personal health information to comply with our legal and regulatory requirements under the Regulated Health Professions Act and other applicable statutes. We will not supply an insurer or your employer with your personal health information without your express consent. In the event a request for such information is made, we will forward it to you and obtain your specific consent to release the requested information.


We will disclose your personal information if we have told you we will do so (either in this Notice or at the time the information is collected from you) and have obtained your consent, which may be express or implied. Additionally, TRIO may disclose the personal information where permitted or required by applicable law or regulatory requirements, or to comply with valid legal process such as court orders, or during emergency situations or where necessary to protect the safety of a person or group.

In addition, both personal health information and personal information may be transferred to a successor, should there be a change in ownership in all or a part of TRIO, provided that the successor is bound by appropriate agreements and required to use or disclose your Information in a manner consistent with the use and disclosure provisions of this Privacy Notice.

Safeguarding and Storage of Information

Your health records are held at TRIO. We do not store Information outside Ontario.

It is important to us that we only collect, use or disclose your Information where we have your consent to do so.


We will only collect, use or disclose your personal health information outside your circle of care with your express consent or in accordance with PHIPA. TRIO provides a more detailed outline to its clients about what type of personal health information will be collected as part of providing health care services to you.


Depending on the sensitivity of the personal information, your consent may be express, implied or deemed (using an opt-out mechanism). Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction. For example, when you accept our products or services, we will assume your consent to the collection, use and disclosure of your personal information for purposes related to your acceptance and use of those products or services, or for other purposes identified to you at the relevant time. Deemed consent is consent we assume in the event that you do not exercise an opt-out mechanism offered to you.

Typically, we will seek your consent at the time that we collect your personal information. In some circumstances, your consent may be obtained after collection but prior to our use or disclosure of your personal information. If we plan to use or disclose your personal information for a purpose not previously identified (either in this Privacy Notice or separately), we will endeavor to advise you of that purpose before such use or disclosure.

We may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable law or regulatory requirements.

Your right of access. You may ask to see the Information held by TRIO about you or make a formal written request to see and/or obtain a copy of your health record and the other personal information we have collected about you. We may deny or restrict your access in very limited circumstances (e.g., if the information is subject to legal privilege, it is reasonable to believe that disclosure would result in a risk of serious bodily harm to you or another person, if a provincial or federal act prohibits disclosure). Your request must be in writing, signed and dated.

We will endeavour to respond to a formal access request within 30 days, unless assembling or locating numerous pieces of information necessitates a lengthy search. We will provide written notice of the reason for the time extension and the length of the extension and will advise if there is a cost to be incurred to satisfy your access request.

Your right to Correct the Information. If you believe your health record or personal information to be inaccurate or incomplete, you may request that the Information be corrected. We will make the correction if you demonstrate that the Information is inaccurate or incomplete for the purposes for which the Information is being used. We may not correct the record if it was not originally created at TRIO and we do not have sufficient knowledge, expertise or authority to correct it; or if the record consists of a professional opinion or observation made in good faith about you.

At your request, we will provide written notice to third parties about the correction, to the extent reasonably possible and if the correction could reasonably be expected to have an impact on your ongoing health care or benefits, to the persons who received the incorrect information.

Changes to TRIO’s privacy practices and this Notice

We may revise TRIO’s privacy practices and this Notice from time to time. In addition, at any time you may request a copy of the Notice currently in effect. You may find a copy of our privacy policy on our website at

Information, questions, access or complaints

If you wish more information, access to your records or you believe that your privacy rights have not been followed as required by law or as explained in this Notice, you may file a written complaint with us. Please send it to the TRIO Privacy Officer at the address provided below. If you have any questions or would like further information about this Notice, please contact:

Privacy Officer

Nicole Condon


Chaula Mehta, CEO & Medical Director


You may also make a complaint about our personal health information and privacy practices to the Information and Privacy Commissioner at:

Information and Privacy Commissioner/Ontario

2 Bloor Street East, Suite 1400
Toronto, Ontario M4W 1A8

Tel: (416) 326-3333
Toll-free: 1-800-387-0073

If you have concerns about our personal information and privacy practices, you may contact the federal Privacy Commissioner at:

Office of the Privacy Commissioner of Canada

112 Kent Street
Place de Ville
Tower B, 3rd Floor
Ottawa, Ontario
K1A 1H3

Toll-free: 1-800-282-1376

Phone: (613) 947-1698

Fax: (613) 947-6850

Should there be, in a specific case, any inconsistency between this Privacy Notice and PHIPA or PIPEDA, whichever is applicable, this Privacy Notice shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy law. Any interpretation of this Privacy Notice will be made by the TRIO Privacy Officer. This Privacy Notice does not create or confer upon any individual any right or obligation, or impose upon TRIO any rights or obligations outside of, or in addition to, any rights or obligations imposed by PHIPA and PIPEDA, as applicable.

Please read these terms and conditions of use carefully before using this website.

Your access and use of this website (“Site”) is subject to and governed by these Terms and Conditions of Use and all applicable laws. Trio Fertility Partnership (“Trio Fertility”) may revise and update these Terms and Conditions at any time and in its sole discretion and such revisions are binding on the Site users. Your continued usage of the Site will mean you accept and agree to any such changes.

Use of Content

You should assume that everything you see or read on the Site, including but not limited to all designs, text, graphics and files and the selection and arrangement thereof, is protected by copyright or other intellection property legislation under Canadian and foreign laws, unless otherwise noted, and may not be used without the express written permission of Trio Fertility, except as provided in these Terms and Conditions of Use or in the text on the Site. Trio Fertility neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties who are not owned by or affiliated with Trio Fertility.

You may download material displayed on the Site for your or your family’s non-commercial personal use only, provided you also retain in such downloaded materials all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, report, or use the Contents of the Site for public or commercial purposes, including the text, images, audio, and video, without Trio Fertility’s prior written permission.

Images of people or places displayed on the Site are either the property of, or used with permission by, Trio Fertility. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions of Use or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

The trademarks, logos, and service marks (collectively the “Trademark(s)”) displayed on the Site are registered and unregistered Trademark(s) of Trio Fertility or others. Nothing contained on the Site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark(s) displayed on the Site without the written permission of Trio Fertility or such third party that may own the Trademark(s) displayed on the Site. Your misuse of the Trademark(s) displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions of Use, is strictly prohibited. Trio Fertility will aggressively enforce its intellectual property rights to the fullest extent of the law.

General Disclaimer

Use and browsing of the site is for informational purposes and at your own risk. Neighter TRIO Fertility nor any other party involved in creating, producing, contributing tom or delivering the site is liable for any damages whatsoever arising out of your access to or use of this website, including without limitation direct, incidental, consequential, indirect, or punitive damages. Without limiting the foregoing, everything on the site is provided to you on an “as is” basis, and, to the fullest extent permitted by law, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement, and freedom from computer virus.

Specifically, Trio Fertility makes no representations or warranties about the following: (i) the accuracy, reliability, completeness including errors or omissions, correctness or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of the Site; or (ii) the satisfaction of government regulations requiring disclosure of information on medical treatments or prescription drug products with regard to the content contained on the Site. In no event shall Trio Fertility, its business associates or any third parties mentioned on the Site be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the Site or the content, whether based on warranty, contract, tort, or any other legal theory, and whether or not Trio Fertility is advised of the possibility of such damages. Trio Fertility is not liable for any personal injury, including death, caused by your use or misuse of the Site or content. Some jurisdictions may not allow exclusions of implied warranties so some of these exclusions may not be applicable to users in certain areas.

When using the Site, information will be transmitted over a medium that may be beyond the control and jurisdiction of Trio Fertility and its affiliates, licensors, and suppliers. Accordingly, Trio Fertility and its affiliates, licensors, and suppliers assume no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site. Trio Fertility and its affiliates, licensors, suppliers, and content providers also assume no responsibility, and shall not be liable, for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

Trio Fertility has not reviewed all of the sites that may be linked to the Site and are not responsible for the contents of any off-site pages or any other sites linked to or from the Site. The provision of the link does not constitute an endorsement by Trio Fertility of such off-Site pages and your linking to any other off-site pages or other sites is at your own risk.

User Submissions

Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary and will not establish a physician-patient relationship between you and any Trio Fertility physician. If you are a patient of Trio Fertility please discuss with your physician the proper means of communicating confidential or health information. You agree that you will not send or transmit to the Site any communication or content that infringes or violates any rights of any party.

Anything you transmit or post may be used by Trio Fertility or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Trio Fertility is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products using such information.

You should be aware that when you disclose personal information (including, user name, e-mail address, personal details about yourself, etc.) on the public areas of the Site (including message boards, etc.) you do so voluntarily, and that such information can be collected and used by others and may result in unsolicited messages from other posters or parties.


You agree that your use of the Site is also subject to the Privacy Policy which is part of these Terms and Conditions. If you are submitting any information from outside of Canada, you are consenting to the use of the information by Trio Fertility and its business associates in accordance with the Trio Fertility Privacy Policy.

This Agreement shall all be governed and pursuant to the laws of the Province of Ontario, Canada notwithstanding any principles of conflicts of law. You expressly agree that exclusive jurisdiction resides in the courts of the Province of Ontario. You further agree and expressly consent to the exercise of personal jurisdiction in The Province of Ontario in connection with any dispute or claim involving Trio Fertility. If any part of these terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions.